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Privacy Policy

Last updated: 16/01/2026

This Privacy Policy explains how MyInfrared Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal data when you use our website [www.myinfrared.co.uk] (the “Website”). We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company name: MyInfrared Ltd
Registered address: Unit 6, Three Point Business Park, BB4 5EH
Email: info@myinfrared.co.uk
Telephone: 

For the purposes of data protection law, we are the data controller.

We may collect and process the following categories of personal data:

· Identity data: name, company name (if applicable)

· Contact data: email address, telephone number, postal address

· Technical data: IP address, browser type, operating system, device information

· Usage data: pages visited, time spent on pages, interactions with the Website

· Enquiry data: information you submit via contact forms or email correspondence

not knowinglynot collect data relating to children under the age of 16.

We collect data through:

· Website contact or enquiry forms

· Email or telephone communications

· Cookies and similar tracking technologies

· Analytics tools (such as Google Analytics)

We use your personal data to:

· Respond to enquiries and provide requested information

· Provide and improve our services

· Manage our business relationship with you

· Monitor and analyse Website usage and performance

· Comply with legal or regulatory obligations

Under UK GDPR, we rely on the following lawful bases:

· Consent: where you have explicitly agreed (e.g. marketing cookies)

· Contract: where processing is necessary to provide a service

· Legitimate interests: to operate and improve our business and Website

· Legal obligation: where required by law

We do not sell your personal data. We may share data with:

· Trusted service providers (e.g. website hosting, analytics, email services)

· Professional advisers (legal, financial, or insurance)

· Regulatory authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

We do not routinely transfer personal data outside the UK. Where data is transferred outside the UK, appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) will be in place.

We have implemented appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Under UK GDPR, you have the right to:

· Access your personal data

· Request correction of inaccurate data

· Request erasure of your data

· Restrict or object to processing

· Data portability

· Withdraw consent at any time

To exercise your rights, please contact us using the details above.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

Our Website may include links to third-party websites. We are not responsible for the privacy policies or practices of third parties.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact us at info@myinfrared.co.uk.